Pet Sitter Plus has a powerful function for "live" communication between the Admin – who is generally in the office – and staff – who are out in the field.

 

The "check-in and check-out" function allows staff to check-in and out of a visit when they arrive, or are ready to leave a client's home, having started or completed their scheduled walk/visit. Provided that there is adequate network signal, when staff check-in or out of a service, an accurate time and GPS location is recorded for the service.

This function informs the Admin that the sitter has started or finished the service, and provides the Admin the opportunity to ensure the sitter is checking-in or out of the service at the correct time, or within the time parameters allowed for that service, and also that they are at the right location. This "live" information is available to the Admin in the Monitor function.

If it suits your business and does not form part of your work procedures, you can automate the process of acknowledging and/or completing work to save staff having to perform unnecessary steps.

 

There is also an option to display these times and locations to your clients through their schedule on the client portal. 

You can also direct your staff to the User Guide for Staff for instructions on how to access the Staff Interface on a desktop PC and how to access Pet Sitter Plus on a mobile device. 

Click to enlarge

staff6-mob-service-screen.jpg

How to Check-in >

Instructions on how a sitter can check-in to a service on their mobile.

 

How to Check-out >

Instructions on how a sitter can check-out of a service on their mobile.

 

Acknowledge on Check-in >

See how a service is automatically acknowledged if this option is switched on.

 

Complete on Check-out >

See how a service is automatically completed if this option is switched on.

 

GPS and Location Accuracy >

A detailed explanation of how the GPS works with the mobile networks, and how certain geographic features can affect your ability to check-in and out with an accurate time and location.

Why is the Check-in and/or Check-out function Not Working on my Android Phone? >

An explanation of how to ensure you have set up your mobile device correctly to enable location services to be switched on for all your apps.

 

Why is the Check-in and/or Check-out function Not Working on my iPhone? >

An explanation of how to ensure you have set up your mobile device correctly to enable location services to be switched on for all your apps.

Error - Unable to Retrieve Location >

Instructions on how a sitter can check-out of a service on their mobile.

 

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



© 2020 all rights reserved

CONTACT US



sales@petsitterplus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

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